| ■ How to order products | ||||||||||||||||||||
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First, please register as a new member by clicking on "New Member Registration Here" in the "Topics & Campaigns" section on the top page. Once you register, the prices of the products will be displayed, and you will be able to make a purchase. If you do not receive an email after a while, please check your "spam folder" or check the status of your order from your order history. |
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| ■ About payment | ||||||||||||||||||||
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Our payment methods are as follows.
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| ■ About delivery | ||||||||||||||||||||
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・Shipping costs |
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| ■ About consumption tax | ||||||||||||||||||||
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[Consumption tax] 10% (rounded to the nearest yen) *The displayed price of the product includes tax. |
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| ■ About returns | ||||||||||||||||||||
| In principle, we do not accept returns or exchanges, but if we deliver a product that is different from the one you ordered (incorrect item), we will accept returns or exchanges under the following conditions. *However, regarding wine after the bottle has been opened, we cannot accept returns or exchanges even if it is a misdelivered item. ・Please contact us within 5 business days after the product arrives to inform us that it was an incorrect item. ・We will provide you with the return address. Please return the incorrect item to us (shipping charges can be paid on delivery). If a substitute product is not available, we apologize for the inconvenience and will proceed with a refund. |
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