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Disclosures based on the Specified Commercial Transactions Act and the Liquor Tax Act
| Distributor | CruX Inc. |
| location | 2-11-11 Motoasakusa, Taito-ku, Tokyo |
| inquiry | Please contact us from here (https://craftwineshop.com/pages/contact). |
| Product sales price | The selling price of the product is displayed on the relevant page. Consumption tax is shown as included in the price. |
| Required fees other than product and shipping charges | Internet connection fees and communication charges necessary for browsing the pages of this site and purchasing products. |
| Returns and Exchanges |
Due to the nature of the products, we do not accept returns or exchanges; however, if we deliver a product that is different from the one you ordered (hereinafter referred to as "incorrect item"), we will accept returns or exchanges under the following conditions. *However, for products that have been opened or unsealed, we cannot accept returns or exchanges, even if they were sent in error. ・Please contact us within 5 days of receiving the product if it was the wrong item. - We will inform you of the return address. Please return the incorrectly sent item to our company (shipping charges can be paid on delivery). If a substitute product is not available, we apologize for the inconvenience and will proceed with a refund. |
| Delivery time of the product | We will ship within 5 business days after receiving your order. In case of delays due to bad weather, the delivery company's circumstances, or any other reasons, we will inform you via email or other means. |
| Payment Method |
We accept the following payment methods: Liquor store |
| Liquor sales manager sign |
- Name and location of the store CruX Inc. 3rd Floor B, Serizawa Building, 2-11-11 Motoasakusa, Taito-ku, Tokyo - Name of alcohol sales manager Yukihiro Watanabe ・Date of attendance of alcohol sales management training May 19, 2021 ・Deadline for the next training session May 18, 2024 - Name of training organization Tokyo Liquor Retailers Association |
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